Holiday Shipping Times, Issues
UPDATE!!: If your tracking number has not updated after 10 business days, please contact me at firstname.lastname@example.org we will send you out another package ASAP. It's getting ridiculous how USPS is handling our product, they're losing our packages, not updating tracking information ETC, to still provide the best customer service we will ship out another package on the house and if you do end up receiving 2 packages then thats better for you! THANK YOU.
We are very sorry for all the shipping issues during this time, We have done some research and found out that USPS is very slow during this time of the year due to Christmas Holiday, "Had one package take 5 days to travel 30 miles within CA. Also had a package a few weeks ago that took 11 days from CA to NJ. No initial scan, then first scan shows up in NJ 9 days later. Buyer thought I was lying to him about when I sent the package. Very frustrating and dissappointing" http://www.blowoutcards.com/forums/baseball/633348-usps-not-updating-their-tracking.html -This is an example from Last year around the same time.
We do ship out the orders within 24 hours of order, it does say it is in pre-shipment, but we do drop them off at USPS, When the packages are dropped off at USPS it is out of our hands, we know just as much as you do.
We apologize for any inconvenience but if you are going to order around this time of the year, please be patient and allow 5-10 business days if needed for packages to be delivered.